Privacy Policy

This Privacy Policy describes how Caterable ("Caterable," "we," "us," or "our") collects, uses, and protects information in connection with our website at getcaterable.com and our related products and services (collectively, the "Service"). By using the Service, you agree to the practices described in this Policy.

Information We Collect

We collect information you provide directly to us, including:

• Account and contact information such as your name, email address, phone number, business name, and billing details.
• Communications you send to us, including support requests and demo inquiries.
• Mobile / SMS information, including your mobile phone number and your consent preferences, where you opt in to receive text messages from us.

We also automatically collect certain technical information when you use the Service, such as device and browser type, IP address, usage activity, and cookies or similar technologies.

How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Service;
• Create and manage your account and process transactions;
• Communicate with you, including sending service-related and, where you have consented, marketing or informational messages;
• Respond to demo requests, support inquiries, and other questions;
• Protect against fraud and abuse and comply with legal obligations.

SMS / Text Messaging

If you opt in to receive text messages from Caterable, the following terms apply:

• Message frequency varies based on your interactions with us and the Service.
• Message and data rates may apply. These charges come from your mobile carrier and are your responsibility.
• You can opt out of receiving text messages at any time by replying STOP to any message. After you opt out, we will send a confirmation message and will not send further marketing or promotional texts unless you opt in again.
• For help, reply HELP to any message, or contact us at team@getcaterable.com.
• Carriers are not liable for delayed or undelivered messages.

How We Share Information — Mobile Information

We may share other information we collect with service providers who perform services on our behalf (such as payment processing, hosting, and analytics), only as necessary for them to provide those services and under obligations of confidentiality. These service providers are not permitted to use your mobile opt-in information for any purpose other than delivering the service we have contracted them to perform, and never for their own marketing.

We may also disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of Caterable, our users, or others, and in connection with a merger, acquisition, or sale of assets (subject to the mobile-information restrictions above).

Data Retention and Security

We retain personal information for as long as needed to provide the Service and to meet our legal, accounting, or reporting obligations. We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Choices and Rights

You may update your account information, unsubscribe from marketing emails using the link in those emails, or opt out of SMS messages by replying STOP. Depending on your location, you may have additional rights regarding your personal information (such as access, correction, or deletion). To exercise any of these rights, contact us at team@getcaterable.com.

Children's Privacy

The Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above, and material changes will be communicated through the Service or by other means.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: